1.1. In the following, we provide information about the processing of personal data when using our website
https://www.stuub.de of our profiles in social media. Personal data is all data that can be related to a specific natural person, e.g. their name or IP address.
1.2. Contact details
The controller pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is Hotel Deville GmbH, St. Johannesgasse 12, Staufen im Breisgau, Germany, email: hallo@hoteldeville.de. We are legally represented by Michelle Deville and Nils Deville.
1.3 Scope of data processing, purposes of processing and legal bases
The scope of data processing, purposes of processing and legal bases are explained in detail below. The legal basis for data processing is generally the following:
– Art. 6 para. 1 sentence 1 lit. a GDPR serves as the legal basis for processing operations for which we obtain consent.
Art. 6 para. 1 sentence 1 lit. b GDPR is the legal basis if the processing of personal data is necessary for the performance of a contract, e.g. if a site visitor purchases a product from us or we perform a service for them. This legal basis also applies to processing that is necessary for pre-contractual measures, for example in the case of inquiries about our products or services.
Art. 6 para. 1 sentence 1 lit. c GDPR applies if we fulfil a legal obligation by processing personal data, as may be the case in tax law, for example.
Art. 6 para. 1 sentence 1 lit. f GDPR serves as the legal basis if we can rely on legitimate interests to process personal data, e.g. for cookies that are necessary for the technical operation of our website.
1.3 Data processing outside the EEA
Insofar as we transfer data to service providers or other third parties outside the EEA, adequacy decisions of the EU Commission pursuant to Art. 45 para. 3 GDPR guarantee the security of the data during transfer, insofar as these exist, as is the case, for example, for the UK, Canada and Israel.
When transferring data to service providers in the USA, the legal basis for the data transfer is an adequacy decision by the EU Commission if the service provider is also certified under the EU-US Data Privacy Framework.
In other cases (e.g. if there is no adequacy decision), the legal basis for the data transfer is usually standard contractual clauses, i.e. unless we indicate otherwise. These are a set of rules adopted by the EU Commission and form part of the contract with the respective third party. According to Art. 46 para. 2 lit. b GDPR, they guarantee the security of data transfer. Many of the providers have issued contractual guarantees that go beyond the standard contractual clauses and protect the data beyond the standard contractual clauses. These are, for example, guarantees regarding the encryption of the data or regarding the obligation of the third party to inform the data subject if law enforcement agencies wish to access data.
1.4 Storage period
Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted, i.e. the data will be blocked and not processed for other purposes. This applies, for example, to data that we must retain for commercial or tax law reasons.
1.5 Rights of data subjects
Data subjects have the following rights vis-à-vis us with regard to their personal data:
Data subjects also have the right to complain to a data protection supervisory authority about the processing of their personal data.contact details of the data protection supervisory authorities can be found at https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.htmlabrufbar.
1.6 Obligation to provide data
In the context of a business relationship or other relationship, customers, interested parties or third parties must only provide us with the personal data that is necessary for the establishment, execution and termination of the business relationship or for the other relationship or that we are legally obliged to collect. Without this data, we will generally have to refuse to conclude a contract or provide a service or will no longer be able to perform an existing contract or other relationship. Mandatory information is marked as such.
1.7 No automated decision-making in individual cases
In principle, we do not use fully automated decision-making in accordance with Article 22 GDPR to establish and implement a business relationship or other relationship. Should we use these procedures in individual cases, we will inform you of this separately if this is required by law.
1.8 Contacting
When you contact us, e.g. by email or telephone, the data you provide us with (e.g. names and email addresses) will be stored by us in order to answer your questions. The legal basis for the processing is our legitimate interest (Art. 6 para. 1 sentence 1 lit. f GDPR) in answering inquiries addressed to us. We delete the data collected in this context after storage is no longer necessary or restrict processing if there are statutory retention obligations.
1.9 Competitions
We occasionally offer competitions via our website or in other ways. We process the data requested to determine and notify the winners. We then delete the data. We may also offer competitions only for existing customers. In this case, we only process the name to determine the winners and the contact details to notify the winners. It is our legitimate interest to offer competitions to attract customers or to interact with our existing customers, and the legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR.
We reserve the right to inform customers who have already used our services or purchased goods about our offers from time to time by email or other means if they have not objected to this. The legal basis for this data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest lies in direct advertising (Recital 47 GDPR). Customers can object to the use of their email address for advertising purposes at any time at no additional cost, for example via the link at the end of each email or by sending an email to our email address mentioned above.
Based on the consent of the recipients (Art. 6 para. 1 sentence 1 lit. a GDPR), we also measure the opening and click rate of our newsletters in order to understand which content is relevant for our recipients.
We send newsletters using the tool from Smart Host GmbH, Am Kupfergraben 6A, 10117 Berlin. Further information can be found in the provider’s privacy policy at https://www.smart-host.com/de/datenschutzerklaerung?_gl=1*154zufi*_up*MQ..*_gs*MQ..&gclid=EAIaIQobChMIrdT7isrnjwMVH5WDBx1luQkKEAAYASAAEgLWSvD_BwE&gbraid=0AAAAADEjzwv03bC5k5Je4JFI-exM6kb6k.
3.1 Note for website visitors from Germany
Our website stores information in the terminal equipment of website visitors (e.g. cookies) or accesses information that is already stored in the terminal equipment (e.g. IP addresses). The following sections detail what information this is.
This storage and access is based on the following provisions:
Insofar as this storage or access is absolutely necessary for us to provide the service expressly requested by website visitors (e.g. to implement a chatbot used by the website visitor or to ensure the IT security of our website), it is carried out on the basis of Section 25 (2) No. 2 of the Telecommunications Digital Services Data Protection Act (TDDDG).
Otherwise, this storage or access is based on the consent of the website visitor (Section 25 (1) TDDDG).
Downstream data processing is carried out in accordance with the following sections and on the basis of the provisions of the GDPR.
3.2 Informational use of the website
When the website is used for informational purposes, i.e. when site visitors do not send us information separately, we collect the personal data that the browser transmits to our server in order to ensure the stability and security of our website. This is our legitimate interest, so the legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR.
These data are:
IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
Amount of data transferred
Website from which the request originates
Browser
Operating system and its interface
Language and version of the browser software.
These data are also stored in log files. They are deleted when their storage is no longer required, at the latest after 14 days.
3.3 Web hosting and provision of the website
Our website is hosted by IONOS. The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. The provider processes the personal data transmitted via the website, e.g. content, usage, meta/communication data or contact data, in the EU. Further information can be found in the provider’s privacy policy at https://www.ionos.de/terms-gtc/datenschutzerklaerung/.
It is our legitimate interest to provide a website, so the legal basis for the data processing described is Art. 6 para. 1 sentence 1 lit. f GDPR.
Our website is hosted by opensmijle GMbH, Lindenstraße 82,50674 Cologne. The provider processes the personal data transmitted via the website, e.g. usage data such as the IP address and the time of access in the EU. Further information can be found in the provider’s privacy policy at
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It is our legitimate interest to provide a website, so the legal basis for the data processing described is Art. 6 para. 1 sentence 1 lit. f GDPR.
3.4 Contact form
When you contact us via the contact form on our website, we store the data requested there and the content of the message. The legal basis for the processing is our legitimate interest in responding to inquiries addressed to us. The legal basis for the processing is therefore Art. 6 para. 1 sentence 1 lit. f GDPR. We delete the data arising in this context after storage is no longer necessary or restrict processing if there are statutory retention obligations.
3.5 Job advertisements
We publish job advertisements on our website, on pages linked to the website or on third-party websites, and the data provided as part of the application is processed in order to carry out the application process. Insofar as this is necessary for our decision to establish an employment relationship, the legal basis is Art. 88 para. 1 GDPR in conjunction with § 26 para. 1 BDSG. We have marked the data required to carry out the application process accordingly or refer to it. If applicants do not provide this data, we cannot process the application; further data is voluntary and not required for an application. If applicants provide further information, this is based on their consent (Art. 6 para. 1 sentence 1 lit. a GDPR).
We ask applicants to refrain from providing information on political opinions, religious beliefs and similar sensitive data in their CV and cover letter. They are not required for an application. If applicants nevertheless provide such information, we cannot prevent their processing as part of the processing of the CV or cover letter. Their processing is then also based on the consent of the applicants (Art. 9 para. 2 lit. a GDPR).
Finally, we process applicants’ data for further application procedures if they have given us their consent to do so. In this case, the legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.
We pass on the applicants’ data to the responsible employees in the HR department, to our processors in the area of recruiting and to the other employees involved in the application process.
If we enter into an employment relationship with the applicant following the application process, we only delete the data after the employment relationship has ended. Otherwise, we will delete the data no later than six months after rejecting an applicant.
If applicants have given us their consent to use their data for further application procedures, we will only delete their data one year after receiving the application.
3.6 Offer of services
We offer services via our website. We process the following data as part of the order:
Name
Email
Address
Date of birth
Business address
Mobile phone number
Payment data
The data is processed for the purpose of performing the contract concluded with the respective site visitor (Art. 6 para. 1 sentence 1 lit. b GDPR).
We pass on the aforementioned data to the following service providers insofar as this is necessary in the context of the order:
straiv; DIRS21
The legal basis for processing is Art. 6 para. 1 sentence 1 lit. b GDPR, as it is necessary for the performance of the contract.
3.7 Payment service providers
To process payments, we use payment processors who are themselves data controllers within the meaning of Art. 4 No. 7 GDPR. Insofar as they receive data and payment data entered by us in the ordering process, we thereby fulfill the contract concluded with our customers (Art. 6 para. 1 sentence 1 lit. b GDPR).
These payment service providers are:
American Express Europe S.A.
giropay GmbH
Mastercard Europe SA, Belgium
PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg
Visa Europe Services Inc, Great Britain
Adyen N.V., Netherlands
3.8 Third-party providers
3.8.3 Elfsight
We use Elfsight to integrate widgets. The provider is Elfsight, LLC,0015, Armenia, Yerevan, Paronyana str., 19/3, 201. The provider processes usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses) in the EU.
The legal basis for processing is Art. 6 para. 1 sentence 1 lit. a GDPR. Processing takes place on the basis of consent. Data subjects can withdraw their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing until the revocation.
The data will be deleted if the purpose of their collection has ceased to apply and there is no obligation to retain them. Further information can be found in the provider’s privacy policy at https://elfsight.com/privacy-policy/abrufbar.
3.8.4 consentmanager
We use consentmanager to manage consent. The provider is consentmanager GmbH, Eppendorfer Weg 183, 20253 Hamburg, Germany. The provider processes meta/communication data (e.g. device information, IP addresses) in the EU.
The legal basis for processing is Art. 6 para. 1 sentence 1 lit. f GDPR. We have a legitimate interest in managing the consent of website visitors to cookies in a simple manner.
The data will be deleted if the purpose of its collection no longer applies and there is no obligation to retain it. Further information can be found in the provider’s privacy policy at https://www.consentmanager.de/datenschutz/.
3.8.6 Google Analytics
We use Google Analytics for analysis. The provider is Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The provider processes usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 para. 1 sentence 1 lit. a GDPR. Processing is carried out on the basis of consent. Data subjects can withdraw their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation.
The transfer of personal data to a country outside the EEA takes place on the legal basis of an adequacy decision. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed because the EU Commission has decided in an adequacy decision pursuant to Art. 45 (3) GDPR that the third country offers an adequate level of protection.
The data will be deleted if the purpose of its collection no longer applies and there is no obligation to retain it. Further information can be found in the provider’s privacy policy at https://business.safety.google/privacy/abrufbar.
3.8.7 Google Tag Manager
We use Google Tag Manager for advertising and analysis. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) in the USA.
The legal basis for processing is Art. 6 para. 1 sentence 1 lit. a GDPR. Processing is carried out on the basis of consent. Data subjects can withdraw their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation.
The transfer of personal data to a country outside the EEA takes place on the legal basis of an adequacy decision. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed because the EU Commission has decided in an adequacy decision pursuant to Art. 45 (3) GDPR that the third country offers an adequate level of protection.We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider’s privacy policy at https://business.safety.google/privacy/.
3.8.8 Google Maps
We use Google Maps for maps on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Dublin, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses), location data in the USA.
The legal basis for processing is Art. 6 para. 1 sentence 1 lit. a GDPR. Processing is carried out on the basis of consent. Data subjects can withdraw their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing until the revocation.
The transfer of personal data to a country outside the EEA takes place on the legal basis of an adequacy decision. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed because the EU Commission has decided in an adequacy decision pursuant to Art. 45 (3) GDPR that the third country offers an adequate level of protection. We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider’s privacy policy at https://business.safety.google/privacy/.
3.8.9 Microsoft Advertising (Bing Ads)
We use Microsoft Advertising (Bing Ads) for conversion tracking and analysis. The provider is Microsoft Ireland Operations Limited, One MicrosoftPlace, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 para. 1 sentence 1 lit. a GDPR. Processing takes place on the basis of consent. Data subjects can withdraw their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The withdrawal does not affect the lawfulness of the processing until the withdrawal.
The transfer of personal data to a country outside the EEA takes place on the legal basis of an adequacy decision. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed because the EU Commission has decided in an adequacy decision pursuant to Art. 45 (3) GDPR that the third country offers an adequate level of protection.
The data will be deleted if the purpose of its collection no longer applies and there is no obligation to retain it. Further information can be found in the provider’s privacy policy at https://privacy.microsoft.com/de-de/privacystatement.
3.8.11 Google Ads
We use Google Ads for advertising. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 para. 1 sentence 1 lit. a GDPR. Processing is carried out on the basis of consent. Data subjects can withdraw their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing until the revocation.
The transfer of personal data to a country outside the EEA takes place on the legal basis of an adequacy decision. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed because the EU Commission has decided in an adequacy decision pursuant to Art. 45 (3) GDPR that the third country offers an adequate level of protection.
We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider’s privacy policy at https://business.safety.google/privacy/.
3.8.13 IAB Europe (CMP Domain)
We use a Consent Management Platform (CMP) framework from IABEurope to manage your consent to data processing. The provider is the Interactive Advertising Bureau Europe (IAB Europe), based in Brussels, Belgium. The CMP stores your consent preferences in a cookie.
The legal basis for the processing is our legal obligation to obtain and prove consent in accordance with Art. 6 para. 1 lit. c GDPR. The processing of the data takes place within the EU.
The stored information on your consents will be stored for the duration provided for by law and then deleted. Further information can be found on the IAB Europe website at:
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3.8.16 TourOnline AG
We use the TourOnline AG booking tool to process online bookings and manage availability. The provider is TourOnline AG, Borsigstraße 26, 73249 Wernau, Germany. When you make a booking, TourOnline AG processes the data you enter (e.g. name, address, travel data, payment information) to make the booking.
The legal basis for the processing is the initiation and fulfillment of a contract in accordance with Art. 6 para. 1 lit. b GDPR. The data processing takes place exclusively on servers in Germany.
We store your data in accordance with the statutory retention obligations and then delete it. Further information on data protection at TourOnline AG can be found at:
https://www.touronline.ag/datenschutz/
We are represented on social media networks in order to present our organization and our services. The operators of these networks regularly process their users’ data for advertising purposes. Among other things, they create user profiles from their online behavior, which are used, for example, to display advertising on the pages of the networks and elsewhere on the Internet that corresponds to the interests of the users. For this purpose, the network operators store information on user behavior in cookies on the user’s computer and it cannot be ruled out that the operators will combine this information with other data. Further information and information on how users can object to processing by the site operators can be found in the privacy policies of the respective operators listed below. It is also possible that the operators or their servers are located in non-EU countries, meaning that they process data there. This may result in risks for users, e.g. because the enforcement of their rights is made more difficult or government agencies gain access to the data.
When users of the networks contact us via our profiles, we process the data provided to us in order to answer the inquiries, which is our legitimate interest, so that the legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR.
We reserve the right to amend this privacy policy with effect for the future. A current version is always available here.
If you have any questions or comments regarding this privacy policy, please do not hesitate to contact us using the contact details above.
Bookings can be made via our website, by telephone or by e-mail.
In doing so, we process:
Name, address
E-mail address, telephone number
Date of birth
Business address (for company registrations)
Payment data
We use service providers for processing, some of whom have access to your data:
straiv (digital guest communication & check-in)
DIRS21 (booking system)
The legal basis is Art. 6 para. 1 lit. b GDPR (contract fulfillment).
Personal data will only be stored for as long as is necessary to fulfill the stated purposes or as long as we are legally obliged to do so (in particular commercial and tax retention periods of 6 or 10 years).
You have the right to:
Information about your data stored by us
Correction of incorrect data
Deletion of your data (provided there are no legal obligations to the contrary)
Restriction of processing
Objection to the processing
Data portability
To exercise your rights, please contact: michelle@hoteldeville.de
